Five tips for: Managing resistance

1. Do change management right the first time - effective change management can eliminate many of causes of resistance before it occurs
2. Expect it - do not be surprised by resistance, expect it and plan for it
3. Address it formally - incorporate resistance management planning in all phases of your change management strategy and plan development
4. Identify the root causes - make sure that you aren't simply responding to the symptom, but really addressing what is causing the resistance
5. Engage the "right" resistance managers - senior leaders, managers and supervisors are the "right" people in the organization to manage resistance

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