Employee communications

What Employees Really Say During a “Transformation” – Part I

In the midst of a major transformation initiative, senior managers are frequently surprised by what employees say in response to open-ended survey questions. As a result, we are big fans of making sure senior management hears these comments. We are also big fans of ensuring senior management acts visibly and appropriately in response to what they hear.

Beyond the Benefits Handbook: Strategies for More Effective Employee Communications

In the beginning, there was the employee handbook, a thick, perfect-bound manual packed with small type and complex information, written in an academic style. .