HR Metrics

#31 Milestones Do Not Make Meaningful Performance Measures

"Complete business process review by June 2010" and "Implement customer relationship management system by December 2009" and "New workplace safety policy in place" are NOT performance measures, despite how often they appear as such in business and strategic plans and despite what many performance measure practitioners and experts might say.

Average: 3 (1 vote)

Do HR Analytics Matter?

Workforce metrics and analytics have been a buzz topic within the HR profession for the past 5+ years.  Those companies who have recognized the importance have invested in analytics systems and people to run those systems (fewer have invested in the people to actually perform the analytics, but that’s another blog for another day).  Dashboards have been created, reports rolled out, and presentations delivered on the state of human capital.  The frequency of these publications varies from annually to quarterly to monthly.

Average: 3 (1 vote)

How Workforce Planning Drives Business Performance at Ameriprise Financial

How Workforce Planning Drives Business Performance at Ameriprise Financial -

Next up is Penny Meier, VP of Workforce Planning and Strategy at Amerprise Financial. 

When presented with the spin-off from its corporate parent American Express, the Ameriprise Financial HR team launched a new workforce planning and analytics mission for the company. The company created an Human Capital Analytics Center of Excellence (CoE) team to set organizational data standards, identify workforce issues through dialogue with business leaders, and analyze data. For example, Amerprise’s workforce planning initiative identifies key job families and business dynamics in order to help the company align its human capital with business needs for the future.  Penny discusses how Ameriprise built its workforce planning and analytics capabilities from a “clean sheet of paper”, closely aligning their mission with the organization’s overall strategic goals, gaining the support of the CEO and the Executive team, and quantifying the financial impact of workforce plans.

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Ensure That Workforce Data Translates Into Organizational Change

Ensure That Workforce Data Translates Into Organizational Change -

Next up at the Workforce Planning Conference we have Jeremy Shapiro, author of the Ultimate Performance, and SVP of Hodes IQ.  Jeremy examines the main obstacles faced in leveraging human capital insights into organizational change.  There is a significant gap between having HR Analytics and using HR Analytics to create change inside of the organization.

Average: 5 (1 vote)

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Using key HR metrics to achieve greater workforce insight, improved efficiency and cost savings

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