Governance
Is Your HR Data in a Warehouse or a Dumpster?
While visiting with a client this week, I learned about their internal HR data warehouse (DW) project to integrate workforce data with various HR functional systems. In about a year, they were able to bring in just college recruiting and talent management data, all of which originates in PeopleSoft. The client sounded weary from the challenges of trying to get agreement from disparate system owners on the construct and relationships of data elements and what should actually be housed in the warehouse, not to mention the constant resulting data integrity issues. As they erred on the side of abundance, incorporating way too much unnecessary data elements, the DW became known as the “Data Dumpster.”
SLA, governance issues? Novus Origo can help.
Posted July 17th, 2009 by olenpepple
Are your vendors meeting their SLAs? Is your governance model working? Novus Origo can help with a free Vendor Analysis. www.novusorigo.com
Thinking about the impact first 1/3 of the year has had on HR Technology
Posted May 16th, 2009 by DiscussHR
RT @jasonaverbook: Thinking about the impact first 1/3 of the year has had on HR technology. More Saas, governance, foundation focus & global data..
Roundtable: Building the Case for HR Transformation
Posted April 25th, 2009 by SSON
For HR Transformation to be successful, an organization needs to be very comfortable with the current model in place. SSON explored the attitudes of senior HR professionals at the 13th Annual Shared Services Week in Orlando
Setting up a an SLA ? Looking for Lessons Learned? Here are some pointers..
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Over the last couple of years I've attended a number of shared services exchanges on this topic (and I've implemented a few SLA's) ... Here are some of the key takeaways or findings you might find useful if you're looking to set up an Service Level Agreement or a set of 'Standards' in your newly formed shared service centre.
Service Level Agreements/Standards:
Good Governance - Knowing how to behave
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In a series of short articles Colin Whalen of Alsbridge plc considers good practice in the governance of outsourcing relationships. In this article, Colin considers the importance of both the client and service provider understanding how each party should behave in the cause of good governance.
Good Governance - Emotional Service Levels
In a series of short articles Colin Whalen of Alsbridge plc considers good practice in the governance of outsourcing relationships. In this article, Colin considers why traditional service measures are an insufficient means of assessing and managing the overall effectiveness of service delivery. What problem? The SLAs are Green!
Top 10 Problems with Outsourcing Implementations (and How to Overcome Them)
Outsourcing requires the ability for leaders to implement and sustain change. Anecdotal evidence proves that even organizations that choose blue-chip service providers and sign innovative, iron-clad contracts can still fail to achieve intended benefits by underestimating the importance of Change Management and governance.
How to Design and Tailor Effective SLAs for HR Outsourcing
Many outsourcing buyers do not fully understand exactly what Service Level Agreements (SLAs) are – or should be – and how to deploy them
HRO Provider Management: Success Requires a Disciplined Approach
The success of any Human Resources outsourcing (HRO) relationship lies not only in how well it is implemented, but also in how effectively it is managed going forward.